We deliver goods on To-Pay Basis either through courier or transport. It is your obligation to enter the correct delivery address details at the time of ordering.
We use all reasonable efforts to dispatch orders within 24- 48 Hours / 7-10 business days of the purchase date. Most orders should arrive within 7 to 10 business days after dispatch depending on the destination. It is your responsibility to inform us promptly if an order does not arrive either by emailing [email protected] or calling us on +91-8121550143. Once we learn an order has not arrived within a reasonable period we will lodge an enquiry with the transport/courier and advise you of any issues that are discovered.
We are not liable for any loss or damage resulting from late delivery or non-delivery and late delivery does not entitle you to cancel your order. You have the option to have your item delivered with or without a signature of receipt. If you choose to have the item delivered without a signature of receipt you are responsible for any loss or damage after delivery.
If there is delay occurs in delivery / booking of your consignment due to natural calamities, public holidays, production breakdown or excessive orders then the same will be conveyed to you through e-mail and also telephonically.
If you choose to sign for your item you will generally need to be available between 10.00 AM and 5:00 PM to receive the delivery. You have the option to choose a different delivery address than your billing address. For example you may want to use your work address for delivery if your employer’s workplace policies allow this. We are not liable for any loss or damage as a result of you failing to contact our courier/transport within the time specified in any “article awaiting collection” notice left by the courier/transport at the time of delivery.